Customer care
Customer care means that when something is wrong, we’ll fix it. Wherever you might be in the world.
Customer care means that when something is wrong, we’ll fix it. Wherever you might be in the world.
When you buy a yacht from us, you become part of the KMY family. And wherever your yacht may take you in the world, you can always count on your family members.
A custom built yacht is like a made to measure suit. It fits only you, and when something is broken or worn, you can’t simply go to the hardware store to get a replacement part. That’s why our customer service sends a specialist over with the right part for your yacht. To fix whatever might be wrong. Wherever you are.
Douwe van der Ploeg
Refit manager
T: +31(0)515 233 000
E: douwe@kmy.nl
Our team is always ready to assist our yacht owners with advice and assistance in the event of contingencies.
Every yacht we built is unique, and built specifically for its owner. No two yachts are the same, as each owner has his own wishes and demands.